FAQ

How do I make a purchase?

If you want to make an on-line purchase, it is compulsory to register and subsequently login afterwards. The shopping is simple - just choose the goods in the required dimension and quantity and place it in the “basket”. When you have finished shopping, simply confirm your invoicing and delivery address and approve the method of delivery. If you have followed the procedure correctly you will be notified that your order has been sent successfully. As proof of this you will receive an informative e-mail summarizing all the details of your order.

How do I register?

If you would like to save your time and you want to purchase our goods in just several clicks, you must register. There are two ways of doing this:

  • A) If you are an active customer or your identification data are already entered in the Hranipex database, you do not have to fill in your registration data or send the essential details. We already have your data available. All you have to do is contact your sales manager responsible for your account. The next day you can expect to receive an e-mail containing the data you need to log in.
  • B) If you are a new customer, you are required to fill in a Customer Application Form to enable us to enter your details onto the system. After filling in the form please send it too uk-hranipex@hranipex.com  
    This document is essential for entering your company into our system. You will then be sent an e-mail with your log-in data.

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